Only what the job needs
We ask before connecting to any system, and we use read-only access wherever the work allows it.
Your data and AI. Your call.
Six data privacy commitments, in the order they matter: before we start, while we work, and when we're done. No legal maze.
01
Before we start
What we ask for, and what you can say no to.
Every AI tool named in advance
Before any AI tool touches your data, we tell you which tool, what it will see, and why. You can say no.
No AI, if you prefer
Say the word and we'll solve the problem without AI. You won't get a lesser result for it.
02
While we work
Who sees your data, and how you find out.
Never sold or passed around
We don't sell your data, and we don't share it beyond the people and tools you've approved.
A straight answer, any time
Ask where your data is and who can see it, and you get a plain answer, in writing if you want it.
03
When we finish
What happens to access and copies.
Clean exit when work ends
We hand back access, close our accounts on your systems, and delete our working copies of your data.
What asking first looks like
Every request in writing, before we touch anything.
When a piece of work needs one of your systems, you get a short request like this. Nothing happens until you approve it, and you can ask questions or say no.
- Read-only, unless the work genuinely needs more
- Any AI tool named, with exactly what it will see
- Access ends at handover, not "whenever"
Access requestLead sorting · test on past enquiriesWaiting for you
- System
- Your CRM
- Access
- Read-only
- We'll see
- Enquiry text, company name, date received
- We won't
- Payment details, private notes, anything else
- AI tool
- Named here before you approve. Reads enquiry text only, to suggest a category.
- Until
- Handover, then removed
You set the AI level
Three settings. You choose, and you can change your mind.
How much AI goes near your business data is your decision, not ours. Whichever you pick, every commitment on this page still applies.
Setting 1 of 3 No AI
We solve the problem with conventional tools and people. Nothing you share goes near an AI model.
Setting 2 of 3 AI only on data you clear
AI works only on information you approve, like product details or public enquiries. Customer and financial records stay out.
Setting 3 of 3 AI where it helps
We use AI wherever it genuinely helps, and still name every tool and what it sees before it is used.
Before you share anything, with anyone
Six questions to ask anyone who handles your data.
Ask them of every vendor, agency or freelancer. Here's how we answer each one.
Q1 Where will my data be kept?
Our answerIn your own systems wherever possible. If we ever need a working copy, you will know where it is.
Q2 Who will be able to see it?
Our answerOnly the people and tools you've approved, by name.
Q3 Will an AI tool see it, and can its provider learn from it?
Our answerWe tell you which tool, what it sees and how its provider treats your data, before it is used. If you don't like the answer, we don't use it.
Q4 Is it ever sold or shared?
Our answerNever sold. Never shared beyond what you've approved.
Q5 What happens when we stop working together?
Our answerWe hand back access, close our accounts on your systems, and delete our working copies.
Q6 Can I ask where it is at any time?
Our answerYes. You get a plain answer, in writing if you want it.
Ask us all six on the first call.Nothing is shared on that call, so you'll have our answers before you send a single file.Book a call
What we'd ask for, stage by stage.
How we work shows exactly what access we'd need at each point of a project, and when.
Formal version: privacy policy